Privacy

Privacy Notice

How ZenHUBS handles personal information across our website, enquiries, diagnostics and learning experiences.

Last updated: 10 September 2026

Who this notice covers

ZenHUBS Africa is operated by ZenHUBS Limited. This notice covers information handled through zenhubs.africa and ZenHUBS Growth Academy website experiences. When you move to a third-party service such as Selar to complete a purchase, that provider also applies its own privacy terms to the information it collects.

Information we may handle

Depending on how you use the site, we may handle information you choose to provide, such as your name, email address and enquiry details. Our hosting and security providers may also process technical information needed to deliver and protect the website, such as IP address, browser/device information and server logs.

If you use a ZenHUBS Growth Academy diagnostic, we may process the answers you submit, the resulting readiness scores/profile, your email address, assessment timestamps and your communication choice so we can calculate the assessment, deliver the report, keep an auditable record of the request and improve the diagnostic. The Fintech Marketing Readiness Diagnostic does not require a CV upload and is a self-diagnostic, not an employment decision or external accreditation.

If you purchase a ZenHUBS Growth Academy product through Selar, Selar processes the checkout and payment. ZenHUBS receives the buyer/order information needed to fulfil the purchase, support the learner and maintain commercial records.

Optional analytics and advertising

Analytics and advertising technologies are optional on this website. If you choose Accept optional, our tag-management setup may enable Google Analytics and advertising measurement from Meta and TikTok. We use those signals to understand site use, measure the journey from programme interest to checkout, improve marketing and, where supported, build advertising audiences.

If you choose Reject optional, those optional website tags are not enabled by our site. Your preference is stored locally in your browser so we can remember the choice. You can reopen the choice at any time using Cookie settings in the website footer. Changing a choice cannot undo information that was already sent before the change.

Email, diagnostic reports and learner communication

Marketing email consent is separate from website tracking consent and from the email needed to deliver a requested diagnostic report. When you complete a Growth Academy diagnostic, we may use a transactional email provider such as Resend to send the report you requested. If you separately choose an option such as Get my report + keep me current, we may also add your email to the relevant MailerLite audience so we can send the specific fintech marketing insights, tools, diagnostics, Growth Academy resources and programme updates described at the point of consent. Choosing a report-only option does not reduce or withhold the diagnostic report.

Marketing messages include unsubscribe controls. Buyers may also receive service and programme communications needed to deliver the learning experience they purchased.

Why we use information

Service providers and international processing

We use specialist providers to operate parts of the experience, including Netlify for website hosting and diagnostic-submission records, Selar for checkout and digital-product fulfilment, Resend for requested diagnostic-report delivery, MailerLite for permissioned marketing email, and Google, Meta and TikTok for optional measurement and advertising. These providers may process data in countries outside Nigeria under their own infrastructure and contractual safeguards.

Retention and security

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including service delivery, support, accounting and legal obligations. We use reasonable organisational and technical measures to protect information, while recognising that no internet service can guarantee absolute security.

Your choices and rights

Subject to applicable law, you may ask about personal information ZenHUBS holds about you, request correction or deletion where appropriate, object to or restrict certain processing, or withdraw a consent you previously gave. Withdrawing consent does not make earlier consent-based processing unlawful.

Contact

For privacy questions or requests, email hello@zenhubs.africa.

Updates

We may update this notice as our services, providers or legal obligations change. The date above shows the latest version published on this website.